Return Policy – Outdoor66.com
1. Return Eligibility
We accept returns within 30 days of delivery. Items must be:
- Unused and in original condition
- With all tags and packaging intact
- Accompanied by proof of purchase
2. How to Return
- Log in to your Outdoor66.com account
- Navigate to “Order History”
- Select items for return and print label
- Package items securely
- Drop off at designated carrier location
3. Refund Processing
- Refunds issued to original payment method
- Processing time: 5-7 business days after receipt
- Original shipping fees non-refundable
4. Return Conditions
Items must:
- Show no signs of wear or damage
- Include all original accessories
- Be in resalable condition
- Not be washed or altered
5. Non-Returnable Items
- Undergarments and swimwear
- Customized/personalized products
- Final sale items (marked as such)
- Used or damaged merchandise
6. Exchanges
We offer:
- Free size exchanges (domestic)
- Product exchanges via return/repurchase
- Expedited exchange processing
7. International Returns
- Customer responsible for return shipping
- Duties/taxes non-refundable
- Must use trackable shipping method
8. Defective Products
For damaged/defective items:
- Contact us within 48 hours
- Provide photos of issue
- We’ll cover return shipping
- Choose replacement or refund
9. Store Credit
- Available upon request
- Issued via email voucher
- No expiration date
- Can be combined with promotions
10. Policy Updates
We reserve the right to modify this policy. Current version applies at time of return.
Last updated: [Month/Year]